Last updated: 09 Sept 2025
By accessing and using the SnapCards website of snapcards.com.au or www.snapcards.au (“Website”), you agree to be bound by these terms and conditions (“Terms”). If you do not agree to these Terms, please refrain from using the Website.
2.1. Eligibility: You must be at least 18 years old to use the Website. By using the Website, you confirm that you meet this eligibility requirement.
2.2. Prohibited Use: You agree not to use the Website for any unlawful or prohibited purpose, including but not limited to:
3.1 User-Generated Content: Much of the content on our Website is produced by our users. Whether that content is posted publicly or sent privately, the content is the sole responsibility of the user or entity that submitted it. SnapCards reserves the right to review or remove all content that appears on the Website, however we do not review all of it. So we cannot — and do not — guarantee that other users or the content they provide through the Website will comply with our below content guidelines.
3.2. Content Guidelines: You agree not to submit any User Content that is unlawful, defamatory, obscene, infringing, or otherwise objectionable. SnapCards reserves the right to remove any User Content that violates these guidelines. Furthermore, you agree to abide by the following guidelines when using our Website.
3.2.1 Sexual Content: SnapCards strictly prohibits any activity involving sexual exploitation or abuse of minors. This includes sharing explicit images, grooming, sextortion, or the sexualisation of children. We report instances of child sexual exploitation to the authorities. Posting, saving, sending, forwarding, distributing, or requesting nude or sexually explicit content involving individuals under 18 is strictly forbidden. Additionally, the promotion, distribution, or sharing of pornographic content and any commercial activities related to pornography are not allowed. Exceptions include depictions of nudity in non-sexual contexts, such as breastfeeding.
3.2.2 Harassment & Bullying: Snapcards prohibits all forms of bullying or harassment, including sexual harassment. Sending unwanted explicit, suggestive, or nude images is strictly forbidden. Users may not contact someone who has blocked them from another SnapCards account. Sharing images of a person in private spaces without their knowledge and consent, as well as sharing private information for harassment purposes (i.e., “doxxing”), is prohibited. Users should respect others’ privacy rights and remove Snaps upon request. Abuse of reporting mechanisms is also prohibited.
3.2.3 Threats, Violence & Harm: Encouraging or engaging in violent or dangerous behaviour is prohibited. Intimidation or threats to harm individuals, groups, or property are strictly forbidden. Snaps depicting gratuitous or graphic violence, including animal abuse, are not allowed. Glorification of self-harm, promoting self-injury, suicide, or eating disorders is also prohibited.
3.2.4 Harmful False or Deceptive Information: SnapCards prohibits the spread of false information causing harm, denial of tragic events, unsubstantiated medical claims, and manipulation of content for false or misleading purposes. Impersonation for harmful purposes, spam, fraudulent practices, and deceptive promotion are also prohibited.
3.2.5 Illegal or Regulated Activities: Using SnapCards for illegal activities, including promoting criminal behaviour, trafficking, or the sale of illegal items, is strictly prohibited. The platform also prohibits the illegal promotion of regulated goods or industries, such as unauthorised promotion of gambling, tobacco, vape products, and alcohol.
3.2.6 Hateful Content, Terrorism, and Violent Extremism: SnapCards does not tolerate terrorist organisations, violent extremists, or hate groups. Content advocating terrorism, violent extremism, or hate speech based on various factors is strictly prohibited.
4.1. Disclaimer: The Website is provided on an “as-is” basis, without any warranties, either express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
4.2. Limitation of Liability: To the fullest extent permitted by law, SnapCards and its owners, officers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from (a) your use or inability to use the Website, (b) any unauthorised access to or use of our servers and/or any personal information stored therein, (c) any interruption or cessation of transmission to or from the Website, (d) any bugs, viruses, trojan horses, or the like that may be transmitted to or through the Website by any third party, or (e) any errors or omissions in any content or for any loss or damage of any kind incurred as a result of your use of any content posted, emailed, transmitted, or otherwise made available via the Website, whether based on warranty, contract, tort, or any other legal theory, and whether or not SnapCards is advised of the possibility of such damages.
4.2.2 Uploading Content – Restrictions and Responsibilities
SnapCards is a platform intended for general personal messages only. It is not designed to store, secure, or handle sensitive data of any kind. By using SnapCards, you agree not to upload, record, or transmit any content that includes sensitive or confidential information. SnapCards will not be held liable for any damage or loss related to the sharing of the following:
Personal identification numbers (e.g., Social Security numbers, passport numbers)
Financial or banking details (e.g., credit card numbers, account logins)
Health or medical information
Login credentials or passwords
Confidential business or legal information
You acknowledge and agree that:
SnapCards may remove any content that violates these terms at its discretion, but is under no obligation to monitor uploaded content.
If you are unsure whether your content may be considered sensitive, err on the side of caution and do not upload it.
At SnapCards, we want you to love your purchase. Our returns policy is guided by your rights under the Australian Consumer Law (ACL).
5.1 Your Rights
You are entitled to a replacement, repair, or refund if your SnapCards product:
Is faulty, damaged, or defective,
Does not match the description provided, or
Fails to perform as promised.
5.2 Change of Mind
We do not offer refunds or exchanges if you change your mind or make a mistake when ordering (e.g. choosing the wrong design, message, or uploading the wrong video). Please double-check your order details carefully before confirming your purchase.
5.3 How to Request a Return
If you believe your SnapCards product has a problem, please contact us within a reasonable time of receiving your order. We may ask for photos or other information to help us assess the issue.
If a return is required, we will provide you with instructions on how to send the item back. Any postage costs for returning a faulty item will be covered by us.
5.4 Our Commitment
We are committed to resolving issues quickly and fairly, in line with your consumer rights.
You agree to indemnify and hold SnapCards and its owners, officers, employees, and agents harmless from any claim or demand, including reasonable legal fees, made by any third party due to or arising out of your breach of these Terms or your violation of any law or the rights of a third party.
These Terms shall be governed by and construed in accordance with the laws of Australia. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Australia.
SnapCards reserves the right to modify these Terms at any time. It is your responsibility to review these Terms periodically for changes. Continued use of the Website after the posting of changes constitutes acceptance of those changes.
By using the SnapCards website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. If you have any questions or concerns, please contact us.
SnapCards is a registered business name trading under 2 the Pixel Pty Ltd
